Privacy policy

Last updated: December 8, 2025

This Privacy Policy describes how Montrève (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from montreve-paris.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date above, and take any other steps required by applicable law.

 

 

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce any applicable terms, and protect or defend the Services, our rights, and the rights of our users or others.

 

 

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with the Site and the Services. “Personal information” means information that identifies, relates to, or can reasonably be associated with you.

Information We Collect Directly from You

Information that you submit directly to us may include:

  • Contact details such as your name, address, phone number, and email

  • Order information such as billing address, shipping address, payment confirmation, and contact information

  • Account information including username and password (if you create an account)

  • Shopping information such as items viewed, purchases, wishlists, and rewards

  • Customer support details including any information you include when communicating with us

Some features require you to provide certain information. If you choose not to provide it, certain features may not be available.

Information We Collect Automatically

We may automatically collect Usage Data using cookies, pixels, and similar technologies. This may include:

  • IP address and general location

  • Browser type and device information

  • Pages viewed and actions taken on the Site

  • How you navigate and interact with the Services

Information from Third Parties

We may collect information from service providers and marketing platforms, such as:

  • Shopify (e-commerce platform)

  • Payment processors (for payment verification)

  • Marketing/advertising tools such as Meta Pixel (online analytics and targeted ads)

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

 

 

How We Use Your Personal Information

  • Providing Services: To process orders, handle payments, arrange shipping, provide customer support, and manage customer accounts

  • Marketing & Advertising: To send promotional messages, personalize advertising, and improve relevance of the Services (where legally permitted)

  • Security & Fraud Prevention: To detect, investigate, and prevent security or fraud issues

  • Service Improvement & Communication: To support and enhance your experience with the Services

Where required (e.g., for EU users), we rely on our legitimate interest to market, secure, and improve the Services.

 

 

Cookies

We use cookies to allow the Site to function properly, remember preferences, run analytics, and provide relevant advertising. For more information about Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies

You may disable cookies in your browser settings; however, some Site features may not function correctly. We recognize Global Privacy Control (GPC) signals where legally required.

 

 

How We Disclose Personal Information

We may share personal information with:

  • Vendors and contractors (e.g., IT, payment processing, shipping and fulfillment, data analytics)

  • Business and advertising partners (as permitted by law)

  • Affiliates and corporate group members

  • Legal authorities when required to comply with legal obligations

  • Third parties in connection with business transitions (e.g., mergers)

We do not sell or share sensitive personal information.

Some data sharing for advertising purposes may be considered a “sale” under certain privacy laws. You may opt-out of this activity as described under “Your Rights”.

 

 

User-Generated Content

If you submit reviews or content to public areas of the Services, this information is visible to others and may be used by them. We are not responsible for third-party use of publicly posted content.

 

 

Third-Party Websites & Links

The Site may include links to external websites. We do not control or endorse third-party privacy practices. You should review the privacy policies of linked platforms before providing any personal information.

 

 

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from minors under applicable legal age thresholds.

 

 

Security and Retention

We implement appropriate safeguards, but no security system is perfect. Personal data is retained only as long as necessary for the purposes described, including legal, compliance, and operational obligations.

 

 

Your Rights

Depending on your location, you may have rights such as:

  • Access and portability

  • Deletion

  • Correction

  • Restriction or objection to processing

  • Withdrawal of consent (where applicable)

  • Opt-out of sale or targeted advertising

  • Communication preference management

We may verify your identity before responding to requests. You may appoint an authorized agent to act on your behalf where legally permitted.

To exercise your rights, contact us via the details below.

We will not discriminate against you for exercising privacy rights.

 

 

International Users

We may transfer, store, or process personal information outside your home country. Data protection measures are applied to ensure lawful processing under applicable regulations.

 

 

Contact

If you have any questions regarding this Privacy Policy, our data practices, or to exercise your rights, please contact us:

Email: contact@trymontreve.com
Address: 777380 Limited,
Rm03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mong Kok, Hong Kong
Company registration number: 70776285

For data protection purposes, we are the data controller of your personal information.